Dynamics 365 for Customer Service (Nonprofit Pricing)

Start with smarter customer service capabilities

All Plans Include

  • Enterprise case management
  • Interactive Service Hub
  • Unified Service Desk
  • SLAs and Entitlements

Dynamics 365 for Customer Service Enterprise Edition (Nonprofit Staff Pricing)

  • $23.80 / user / month
    For 1 User And Above
  • 12 month contract
  • Microsoft Dynamics 365 for Customer Service is the recommended choice for your customer support teams.
  • User subscription that includes Dynamics 365 for Customer Service, Enterprise edition.

Dynamics 365 for Customer Service Professional (Nonprofit Staff Pricing)

  • $12.50 / user / month
    For 1 User And Above
  • 12 month contract
  • User subscription that includes Dynamics 365 for Customer Service Professional.

Notes

  • Nonprofit pricing is only available to customers who have registered with Microsoft and qualify as an eligible nonprofit organization.

Add-ons

Dynamics 365 Enterprise Edition - Additional Database Storage (Nonprofit Staff Pricing)

  • $3.50 / gigabyte / month
    For 1-30000 Gigabytes
  • 12 month contract
  • Unlimited Users
  • 1 GB of additional structured database storage to expand the shared storage capacity of a Dynamics 365 customer engagement applications tenant.

Dynamics 365 Enterprise Edition - Additional Portal (Nonprofit Staff Pricing)

  • $270.00 / user / month
    For 1 User And Above
  • 12 month contract
  • Unit of 1 additional portal for CRMOL or Dynamics 365 applications or plans, which allow you to extend engagement with Customer and Employee audiences into a web portal. This offer requires a preexisting portal.
  • Each Portal includes 1,000,000 page views per month.

Dynamics 365 Enterprise Edition - Additional Portal Page Views (Nonprofit Staff Pricing)

  • $29.00 / user / month
    For 1 User And Above
  • 12 month contract
  • For any Portal exceeding 1,000,000 page views, additional Portal Page views capacity may be purchased in increments of 500,000/month.
  • As needed, additional page views should be purchased for each individual portal.

Dynamics 365 Customer Service Insights Addnl Cases (Nonprofit Staff Pricing)

  • $175.00 / user / month
    For 1 User And Above
  • 12 month contract
  • Subscription that includes Dynamics 365 Customer Service Insights Addnl Cases.

Dynamics 365 for Customer Service Chat (Nonprofit Staff Pricing)

  • $42.00 / user / month
    For 1 User And Above
  • 12 month contract
  • User subscription that includes Dynamics 365 for Customer Service Chat.

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