Recordia
The smart way to record, store and analyze customer interactions
Recordia is an innovative cloud-based solution aimed at providing value to enterprises and SMBs through the recording, storage and analysis of interactions from landlines, mobile phones, e-mails, faxes and SMS, among others.
Features and Benefits
Adaptable
Recordia captures and integrates recordings from different sources and telephony systems (PBXs, mobile phones...), adapting to whatever type of communication infrastructure your company has deployed.
Recordia captures and integrates recordings from different sources and telephony systems (PBXs, mobile phones...), adapting to whatever type of communication infrastructure your company has deployed.
Unified
All recordings are easily accessible from a web-based, highly responsive and extremely user-friendly platform in the cloud. Search with ease by: usernames, dates, keywords, type of interaction,... show more
All recordings are easily accessible from a web-based, highly responsive and extremely user-friendly platform in the cloud. Search with ease by: usernames, dates, keywords, type of interaction, duration, etc. show less
Easily scalable
Recordia is flexible and adapts to the specific needs of each sector and company. Thanks to its cloud-based infrastructure it can scale up or down (at any given moment to any given level) as needed... show more
Recordia is flexible and adapts to the specific needs of each sector and company. Thanks to its cloud-based infrastructure it can scale up or down (at any given moment to any given level) as needed with total financial predictability. show less
Global
A cloud-based solution capable of recording both locally and internationally. Available in more than 60 languages.
A cloud-based solution capable of recording both locally and internationally. Available in more than 60 languages.
Multimedia Recording
Integrates digitally or analogically with your switchboard, collecting information from... Learn More
Integrates digitally or analogically with your switchboard, collecting information from... Learn More
Multiple Telephony Systems Integrations
Integrated with most common IP telephony platforms (on prem and/or hosted PBXs) such as... Learn More
Integrated with most common IP telephony platforms (on prem and/or hosted PBXs) such as... Learn More
Advanced Security and Data Encryption & Protection
Call recordings and associated metadata are captured and immediately encrypted using ad... Learn More
Call recordings and associated metadata are captured and immediately encrypted using ad... Learn More
CRM Integrations
Recordia provides native integration with popular CRM systems such as Salesforce and Mi... Learn More
Recordia provides native integration with popular CRM systems such as Salesforce and Mi... Learn More
Multilanguage Transcription
Recordia includes a transcription (Speech-to-Text) feature embeded inside the platform.... Learn More
Recordia includes a transcription (Speech-to-Text) feature embeded inside the platform.... Learn More
Featured Customers
Details
- Office Productivity
- Finance
- Private Cloud
- Integration
- App Collections
- Customer Service
- IT Management
- Operations
- Language availability
- Communication
- Developer
Pricing
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