The smart way to record, store and analyze customer interactions

Recordia is an innovative cloud-based solution aimed at providing value to enterprises and SMBs through the recording, storage and analysis of interactions from landlines, mobile phones, e-mails, faxes and SMS, among others.

Overview Image

Features and Benefits

Adaptable

Recordia captures and integrates recordings from different sources and telephony systems (PBXs, mobile phones...), adapting to whatever type of communication infrastructure your company has deployed.

Recordia captures and integrates recordings from different sources and telephony systems (PBXs, mobile phones...), adapting to whatever type of communication infrastructure your company has deployed.

Unified

All recordings are easily accessible from a web-based, highly responsive and extremely user-friendly platform in the cloud. Search with ease by: usernames, dates, keywords, type of interaction,... show more

All recordings are easily accessible from a web-based, highly responsive and extremely user-friendly platform in the cloud. Search with ease by: usernames, dates, keywords, type of interaction, duration, etc. show less

Easily scalable

Recordia is flexible and adapts to the specific needs of each sector and company. Thanks to its cloud-based infrastructure it can scale up or down (at any given moment to any given level) as needed... show more

Recordia is flexible and adapts to the specific needs of each sector and company. Thanks to its cloud-based infrastructure it can scale up or down (at any given moment to any given level) as needed with total financial predictability. show less

Global

A cloud-based solution capable of recording both locally and internationally. Available in more than 60 languages.

A cloud-based solution capable of recording both locally and internationally. Available in more than 60 languages.

Multimedia Recording

Integrates digitally or analogically with your switchboard, collecting information from... Learn More

Integrates digitally or analogically with your switchboard, collecting information from... Learn More

Multiple Telephony Systems Integrations

Integrated with most common IP telephony platforms (on prem and/or hosted PBXs) such as... Learn More

Integrated with most common IP telephony platforms (on prem and/or hosted PBXs) such as... Learn More

Advanced Security and Data Encryption & Protection

Call recordings and associated metadata are captured and immediately encrypted using ad... Learn More

Call recordings and associated metadata are captured and immediately encrypted using ad... Learn More

CRM Integrations

Recordia provides native integration with popular CRM systems such as Salesforce and Mi... Learn More

Recordia provides native integration with popular CRM systems such as Salesforce and Mi... Learn More

Multilanguage Transcription

Recordia includes a transcription (Speech-to-Text) feature embeded inside the platform.... Learn More

Recordia includes a transcription (Speech-to-Text) feature embeded inside the platform.... Learn More

Featured Customers

Amazon web services
Google
HP
Details
Pricing
Basic
$17.00 per month
Compliance
$25.00 per month
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