Enjoy the power of your very own Piwik analytics platform. Track an unlimited number of websites, create any number of users and analyse your website’s data and information!
- You will receive assistance with configuration and setup and will always have the most recent and stable version of Piwik.
- You are the sole owner of the data tracked by your Piwik service and you can request a full raw data dump at any time.
High availability and redundancy
- Your data tracking service will always be available thanks to our scalable, redundant infrastructure setup.
- We will monitor your Piwik platform 24/7 to ensure it runs smoothly without any interruptions. We will detect and rectify potential issues before they affect your service.
- We implement high security standards and industry best practices to ensure your data is protected.
Backups and data protection
- We’ll replicate your analytics data into multiple database servers and make daily backups to ensure your data is always safe.
Technical and user support
- We will provide ongoing support, advice and tips. We will also deliver fast, competent and clear responses that focus on solving any issues that you may face.
Service level agreement (SLA)
- Our maximum response time for critical issues is within 4 hours, so you can be sure that any problems will be resolved as soon as possible.
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