Help Scout
A help desk for teams that insist on a delightful customer experience
Help Scout scales like any other help desk software, but the customer experience is personalized like a normal email. Customers don't need to confront a clunky ticket portal or juggle login credentials just to get help. Help Scout's clutter-free features are designed to keep teams, small and large, on the same page. With best in-class-reporting, an integrated knowledge base, tons of integrations, and a robust API, Help Scout lets your team focus on what really matters: your customers.
Features and Benefits
Increase productivity with Workflows
Automate one or more actions with some basic if/then logic. There are endless ways Workflows can help your support team.
Automate one or more actions with some basic if/then logic. There are endless ways Workflows can help your support team.
Relationship history right where you need it
Every customer has an auto-populated, editable profile including their entire history with your company. It can even sync with your CRM.
Every customer has an auto-populated, editable profile including their entire history with your company. It can even sync with your CRM.
Details
- Customer Management
- Customer Service
- Supported Devices
- Integration
- Developer
Pricing
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