A help desk for teams that insist on a delightful customer experience

Help Scout scales like any other help desk software, but the customer experience is personalized like a normal email. Customers don't need to confront a clunky ticket portal or juggle login credentials just to get help. Help Scout's clutter-free features are designed to keep teams, small and large, on the same page. With best in-class-reporting, an integrated knowledge base, tons of integrations, and a robust API, Help Scout lets your team focus on what really matters: your customers.

Overview Image

Features and Benefits

Increase productivity with Workflows

Automate one or more actions with some basic if/then logic. There are endless ways Workflows can help your support team.

Automate one or more actions with some basic if/then logic. There are endless ways Workflows can help your support team.

Relationship history right where you need it

Every customer has an auto-populated, editable profile including their entire history with your company. It can even sync with your CRM.

Every customer has an auto-populated, editable profile including their entire history with your company. It can even sync with your CRM.

Details
Customer Management
Customer Service
Supported Devices
Developer
Pricing
Free
Free
One price, no surprises
$0.00 per month

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