Simple, scalable customer service software

Instant resolutions and real-time support over live chat. Even the toughest crowd will love it.Simple customer service software that scales with your business. Kayako makes it easy to deliver an unrivalled customer support experience.

Overview Image

Features and Benefits

Nothing slips through

Fetch correspondence from the web or email. Emails, chats or voice: track everything, lose nothing. kayako makes sure every ticket gets to the right people or department.

Fetch correspondence from the web or email. Emails, chats or voice: track everything, lose nothing. kayako makes sure every ticket gets to the right people or department.

When later isn’t an option

Instant resolutions and real-time support over live chat. Even the toughest crowd will love that. Monitor visitors in real time with kayako Desktop. Proactively engage people who look like they need... show more

Instant resolutions and real-time support over live chat. Even the toughest crowd will love that. Monitor visitors in real time with kayako Desktop. Proactively engage people who look like they need help, and spot opportunities. show less

Your 24/7 helpdesk

Help your customers help themselves. Make it yours: control design, layout and branding. Clear, simple and easy to navigate. A support center your customers will love to use.

Help your customers help themselves. Make it yours: control design, layout and branding. Clear, simple and easy to navigate. A support center your customers will love to use.

Jump on a call

kayako makes the switch from text to voice totally seamless. Automatically capture calls logs in the helpdesk when you connect your VoIP service to kayako.

kayako makes the switch from text to voice totally seamless. Automatically capture calls logs in the helpdesk when you connect your VoIP service to kayako.

Build customer loyalty

You are only ever one click away from a customer's complete support history. Your customer. She's going to be very happy. Your team will be equipped to deliver better, proactive customer service with... show more

You are only ever one click away from a customer's complete support history. Your customer. She's going to be very happy. Your team will be equipped to deliver better, proactive customer service with rich profiles, a total support history and custom fields. show less

Featured Customers

GE
FedEx
Details
Pricing
Case
$0.00 per month
Fusion
$0.00 per month
Engage
$0.00 per month

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