Order Entry

The Pantonium platform’s integrated order entry solution enables customers to schedule a service call from any device connected to the internet or by telephone. Dispatch can quickly process these orders with ease and flexibility and maximize the output of orders by using the Route Planning, Scheduling and Mobile solutions in one screen.

  • The Pantonium Order Entry solution includes:
  • Order entry interface
  • Upload of standardized order entry files
  • Management of standing orders through our order calendar
  • Ability to check status of vehicles and provide customers with real time ETAs
  • Updates, edits, and rider status checks provided through our service screen
  • Results: Elimination of paperwork and duplication of information, increased accuracy of data capture in less time, increased customer satisfaction with accurate times, and minimization of inter-office communication.

Increase revenue, save cost

  • Improve your bottom line by making smarter decisions using real time data
  • Reduce the cost of fuel consumption with optimized routing
  • Scale your business as needed to meet seasonal service levels

Route Planning

To meet customer expectations start with proper route planning. Pantonium uses an advanced routing algorithm to help decrease costs, improve services, increase productivity, and reduce the environmental impact of your mobile assets.

  • The Pantonium Route Planning solution includes:
  • Daily & future dated route planning
  • Strategic planning
  • Real time live mapping
  • Mobile integration
  • Update, edit, re assign routes through service screen
  • Results: eliminate guesswork and reduce fuel cost, increase rides per vehicle, increase customer satisfaction, reduce impact on environment.

We have the best support around

  • Implementation team facilitates and supports your staff during the transition period
  • Continuous support is made available to you and your staff
  • Scheduled support check in’s address any new concerns or questions and ensure that you continue to operate smoothly and efficiently

Dispatch

Pantonium’s dispatch software simplifies coordinating dispatchers, drivers and requests; improving efficiency and customer satisfaction. The solution is part of the same web-based platform which allows operators and dispatchers the ability to effectively receive and assign orders, manage exceptions and proactively make changes to route plans in real time and always stay in communication with drivers in real time.

  • The Pantonium Dispatch solution includes:
  • A map centric interface
  • The ability to automatically assign/re-assign trips
  • The flexibility to manage return trips as called in
  • A simplified interface to manage exceptions and perform manual overrides in real time as required
  • Results: Significantly reduce dispatch time, automated trip assignment, increase vehicle utilization.

We are the one shop solution

  • Integrated platform includes: Order Entry, Routing, Scheduling, Mobile, Billing and Invoicing
  • Our platform can be customized to include more or less features to best suit your business
  • Our solution is used by professionals in Non-Emergency Medical Transportation, Demand Response, Para-Transit and Lab Transfer service

Scheduling

Take the guesswork out of scheduling the right number of employees for a shift with the Pantonium platform. The integrated scheduling component allows for forecasting and scheduling labour needs and helps to scale accordingly. Eliminate manual scheduling and ensure the best labour coverage for every shift every time.

  • The Pantonium Scheduling solution includes:
  • The ability to manage driver schedules for any period (daily/weekly/monthly)
  • The ability to automatically schedule workforce using specified labor rules
  • Full control of driver hours, profiles, status, etc
  • Results: Reduce scheduling time, increase driver retention, balance overall labor spend.

The better way to manage your fleet

  • Pantonium’s real time reporting and data collection gives you full real time visibility of your mobile assets
  • Route Planning with Pantonium saves you time and money and reduces the impact of your business on the environment
  • The Pantonium Mobile Application keeps Dispatch in the know and managing exceptions efficiently

Mobile Integration

Pantonium’s Mobile Application keeps Management and Dispatchers connected to drivers in real time through driver and GPS feedback. The Mobile Application also collects data in real time, and is integrated with Dispatch and Route planning. The information collected can then be used when route planning and dispatching other mobile assets.

  • The Pantonium Mobile solution includes:
  • Mobile application integrated with dispatch
  • View/accept/update/edit order information
  • Manage workflow and data capture e.g billable time, signatures, exceptions etc.
  • Automatic capture of information for dispatch/billing/reporting
  • Visibility through driver and GPS feedback
  • Results: Remove paperwork, automate reporting, reduce time to invoice, reduced driver admin labor spend.

Real ROI with Pantonium

  • Improve your operations work flow and reduce labour costs
  • Optimize the usage of mobile assets and increase rides per vehicle
  • Visibility helps you control and manage your operations effectively

Billing and Invoicing

Improve efficiency, reduce labour costs and the overall environmental impact of your business with our Billing and Invoicing solution. The Pantonium Platform enables people transport companies to seamlessly create and send billing and invoicing documents electronically. The billing and invoicing feature is also able to manage exceptional situations that affect cost and service through a manual override.

  • The Pantonium Billing and Invoicing solution includes:
  • Configurable rating engine
  • Automatically generate and manage invoices
  • Generate billing reports for portals
  • Manual override to manage exceptional situations
  • Results: Simplify your invoicing process, increase revenue with accurate billing, reduce admin time for invoice generation.

Pantonium improves fleet safety

  • Locate your mobile assets anywhere anytime with GPS functions
  • Stay connected with your mobile assets in real time with mobile integration
  • Schedule vehicle service and maintenance checks into your in drivers schedule

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