We are Samanage. And we are going to change the way you do IT.

With Samanage’s cloud-based IT service desk you get modern service desk software that you and your customers love to use. Use the IT service desk to better communicate with your customers, streamline IT support requests among your service desk agents and deliver a superior service to your organization.

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Features and Benefits

We believe you deserve great software

It’s that simple. Our values serve as the compass that navigates how we create our software. Here is what we believe in as a company.

It’s that simple. Our values serve as the compass that navigates how we create our software. Here is what we believe in as a company.

Multi-Tenant Matters

Samanage is the only true multi-tenant, unified cloud service & asset management platform out there. In contrast to single-tenant and on-premise solutions, multi-tenant upgrades to software are... show more

Samanage is the only true multi-tenant, unified cloud service & asset management platform out there. In contrast to single-tenant and on-premise solutions, multi-tenant upgrades to software are made often and released immediately. Because all of our customers are always using the same, single Samanage app, everyone is enjoying the latest version. Free yourself from the shackles of heavy release schedules, and eliminate downtime for maintenance or upgrades. show less

Ready when you are

With Samanage, you can expect more. And all of it more quickly. In as little as 14 days.

With Samanage, you can expect more. And all of it more quickly. In as little as 14 days.

The old model service desk solutions focused on the ticket

Our service desk focuses on giving service providers the tools and the information needed to focus on the user behind the ticket. Because we believe the best and fastest service can only be achieved... show more

Our service desk focuses on giving service providers the tools and the information needed to focus on the user behind the ticket. Because we believe the best and fastest service can only be achieved when providers know everything they need to about the person behind the ticket. Samanage creates the best communication and support network that connects you and your people. show less

We take simplicity seriously

Samanage is beautiful. It works and feels as good as your favorite consumer app. Our app is so easy, that from the first time users log in, they just get it. If you don’t, we have failed. We want not... show more

Samanage is beautiful. It works and feels as good as your favorite consumer app. Our app is so easy, that from the first time users log in, they just get it. If you don’t, we have failed. We want not only you, but also the people you support, to have the most intuitive experience. Ease-of-use fosters productive communication and Samanage is here to make sure every interaction in your organization is a smooth one. show less

Software that doesn’t get in the way

Samanage offers a unified service desk and asset management solution with all of the features and functionality you need, and none of the complexity you don’t.

Samanage offers a unified service desk and asset management solution with all of the features and functionality you need, and none of the complexity you don’t.

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