Samanage

Reduce risk & understand your software license position

One Repository

• Maintain proof of license ownership including purchase receipts, packing slips, reseller invoices or copies of all license agreements. Easily reference licenses in seconds and ensure your organization complies with multiple types of software license agreements. Create opportunities for cost improvement and negotiation leverage.

Alerts

• Samanage detects and alerts you on any risks or gaps in your compliance standing, before issues become problems. Ensure that you meet regulatory requirements for IT licensing audits and minimize business risk and exposure from using unauthorized software.

Windows/Mac/Unix Supported

• Easily deploy agents for Windows, MacOS and Unix and manage all your different operating systems. No other tool in the market supports all your OS needs in one place.

Reports & Dashboard

• Analyze your asset inventory and use filters to generate drill-down reports. Print or export your reports to various formats including PDF and CSV. Review your dashboard to quickly understand the current status of your software.

Compliance Management

• Samanage will automatically track and monitor your contracts, software licenses and their respective requirements and restrictions.Enforce a software usage policy to ensure your organization’s employees are using only authorized software.

Software Inventory

• Track all software titles installed across your entire network and identify changes as they happen over time. Using this inventory in conjunction with the online license management capabilities allows you to easily track all compliance issues.

License Database

• Automatically store and retrieve licenses. Maintain proof of license ownership such as purchase receipts, packing slips, reseller invoices or copies of all license agreements. Easily demonstrate license compliance in audits and reviews.

Plan Changes

• Track changes in your software asset inventory, such as new software installations, to plan IT migrations and projects accordingly. Prepare your workers, end users, and IT infrastructure for asset replacements or exchanges.

Reminders

• Reminders ensure you don’t miss a license expiration date and give you time to prepare for renewals before your contract ends.

Risk Detection

• The Samanage software license management solution scans your software inventory automatically to detect risky compliance gaps.

• It’s easy to miscalculate your software licensing needs and risk being out of compliance without having a coherent, global view of your software licensing operations and actual data usage. With effective license management though, you can take control of your software licensing. Allow yourself to breath easy and plan for the future software licence landscape: make license compliance and license management a breeze with Samanage.

Offer a “shopping cart” service experience

Services

• Define and publish IT services that are available online. With each service you can show a service description, image and cost. End users can choose from this list when submitting their web-based service requests.

Streamline Processes

• Define service processes once. When new services are requested through the cloud Self-Service Portal, the pre-established processes begin immediately.

Service Delivery Management

• Service requests appear as new items in your cloud service desk to help you easily manage them from a single place.

Optimize Service Delivery

• Standardize how services are ordered and delivered through the SaaS tool and reduce unnecessary, and time-wasting requests.

• When new IT tickets are created, having an online menu of available services is critical. This web-based list can include services that can be for a new laptop, new software, file permissions, or even adding a new employee to a department. For a SaaS help desk to be truly helpful, a service catalog tool that gives users information about what they can get help with is essential. Allow yourself to breath easy: turn creating an IT service catalog into a breeze with Samanage.

Organize and track software assets

Complete Asset Repository

• One quick-to-retrieve repository that lists all hardware assets including computers, servers, and mobile devices that connect to your network. Easily search every hardware asset in the IT hardware inventory by a variety of descriptions such as CPU, operating system, or vendor.

Plan IT Changes

• Track changes in your IT hardware inventory, such as new computers, PC’s or printers, to plan migrations and projects accordingly. Prepare your workers, end users, and IT infrastructure for hardware replacements or exchanges.

Tag Assets

• Tag each IT asset within the hardware inventory by specifying its status (operational, in-repair or a loaner) and by assigning it to specific users and technical owners.

Track all hardware properties

• View all hardware properties, including CPU, BIOS, disks, networking devices, sound cards and much more. In the computer inventory, you can instantly view the exact hardware configuration and which software titles are installed and used on each of your computers.

Windows/Mac/Linux Supported

• Easily deploy agents for Windows, MacOS and Unix and manage all your different operating systems. No other tool in the market supports all your OS needs in one place.

Know what you have

• You can view updated configurations and physical locations of each hardware asset. You can also select any software title in your IT hardware inventory and see where it is currently installed.

Get Warranty Details Automatically

• Samanage helps you save time and keep your records up-to-date by automatically fetching asset warranty information from manufacturers including Dell, HP and Lenovo.

Automatic Asset Classification

• Samanage automatically identifies and classifies asset types such as laptops, servers, or V.M and organizes these assets in the IT hardware inventory.

Full Service Desk Integration

• Samanage asset management can be fully integrated with our service desk capability, linking the computer and hardware inventory information with issues – giving you visibility into relevant asset data within service desk tickets.

Geo-location Maps

• Plot your assets on a map to visualize where your laptops, PC’s, computers and other assets are located at any given time.

• Tracking IT hardware, especially if it exists in multiple different locations, can be stressful and daunting. With the Samanage hardware inventory management solution you can automate your entire IT asset lifecycle. Create one, extensive IT hardware inventory that includes a computer and PC inventory as well as lists any other hardware assets. Allow yourself to breath easy and plan for the future hardware landscape: make computer inventory management a breeze with Samanage.

Organize and track software assets

Cross-network implementation

• Quickly search through your software inventory and easily view any applications that were recently installed across your entire network. You can select any software title in your inventory and see where it is currently installed.

One Repository

• Create a software inventory to keep track of all the software assets and tools installed across your network in a cloud-based platform. Easily retrieve information about different assets and the software packs installed on each.

Leverage Contract Investments

• The inventory management software will help you negotiate future contracts with vendors and resellers by knowing exactly which licenses you have and which you need.

Risk Detection

• The full inventory control software scans your software inventory automatically to detect risks such as missing security patches or illegal software and games.

Easy Upgrades and Compliance

• Ensure software compliance at your organization with Samanage inventory tracker. The inventory control capabilities help you manage software packs and licenses so that you can track privileges, prepare for upgrades, and comply with software vendor license agreements.

Plan Changes

• Track changes in your software asset inventory, such as new software installations, to plan IT migrations and projects accordingly. Prepare your workers, end users, and IT infrastructure for software replacements or exchanges.

Minimize Unauthorized Usage

• Guarantee software safety and compliance by allowing your organization’s employees to use only authorized software with Samanage Software Asset Management. You can easily find out who is blocking the network or hasn’t downloaded proper antivirus with the Samanage software inventory tracking system.

Windows/Mac/Unix Supported

• Easily deploy agents for Windows, MacOS and Unix and manage all your different operating systems. No other tool in the market supports all your OS needs in one place.

Clean inventory tracking

• Use Samanage to automatically scan your software inventory to exclude all system files, drivers, and patches to get a clean and easy-to-understand inventory of your software assets.

• With hundreds of different programs installed across a company’s hardware network, it can be a difficult task to trace, track, and control software inventory. The Samanage inventory tracking and software asset management solution compiles one, easy-to-check and update repository, that allows you to stay on top of everything that is happening in your network. Allow yourself to breath easy and plan for the future software landscape: make software inventory management a breeze with Samanage.

IT Service Management

ITIL Service Desk

• The easy to use fully ITIL compliant service desk! implement ITIL in a breeze with the most modern interface.

Self Service Portal

• Empower your users to submit new requests and check the status of existing requests with an easy to use and configurable self-service portal.

IT Issue Tracking

• Keep track of issues in your IT with an easy to use IT ticket tracking system.

Service Catalog

• Streamline service request and delivery with integrated, cross departmental IT service catalog.

IT Ticketing and Incidents

• Streamline your IT service delivery practices with a cloud-based IT ticketing solution.

Service Level Management

• Manage your Service Level agreement and stay on top of your SLA.

IT Service Management

• Robust cloud-based IT service management system – Incident, Problem, Change, Release management and integrated Service Catalog.

Reports

• Easy to use and elegant reporting system – your data never looked so good!

IT Asset Management

Inventory Management

• Manage your IT asset inventory and stay on top of changes in your IT infrastructure.

Software Inventory Management

• Easily view software inventory used across your IT network, and detect illegal software.

Desktop management software

• Know who is using each desktop, server or laptop in your organization, and the asset current configuration.

IT Audit

• Meet IT audit and regulatory requirements with Samanage’s automatic IT audit capabilities.

Contract & License Management

• Collect and organize financial assets such as contracts and software licenses to control your IT costs.

Microsoft Audit

• Validate your software license compliance standing at any time! make sure you are fully compliant with software vendors contracts.

Hardware Inventory Management

• Manage computer and hardware Inventory, from PC’s and Mac’s to Storage devices and networking equipment.