IT Asset Management (ITAM)

Samanage SaaS IT Asset Management software allows you to easily control your technological landscape. Samanage’s powerful tools and capabilities comprise a one-stop web-based system for keeping track of your organization’s hardware and software inventory, including computers, servers, laptops, mobile devices, network attached devices and pretty much any other technology asset. Samanage helps you ensure software compliance, heighten security, and minimize costs through a user-friendly and reliable ITAM solution.

IT Asset Management (ITAM)

Hardware Inventory

  • View over 200 different hardware properties including CPU, BIOS, disks, sound cards and more. Tag each IT asset by specifying its status (operational, in-repair or a loaner) and by assigning it to specific users and technical owners.

Software Inventory

  • Use Samanage’s asset management solution to track all software titles installed and used across your entire network, and identify changes as they happen over time.

Windows/Mac/Unix Supported

  • Easily deploy agents for Windows, MacOS and Unix and manage all your different operating systems. No other tool in the market supports all your OS needs in one place.

Seamless Integration

  • Integrate your IT Asset Management solution with Active Directory, directly with leading SaaS apps such as Google Apps, Zendesk, or Salesforce, as well as with over 200 applications using Zapier.

iOS/Android Supported

  • Manage your mobile device inventory, including company issued and BYOD in a single place. Track all mobile device inventory, how its used and who is using it at any time.

Full Service Desk Integration

  • Samanage IT asset management can be fully integrated with our service desk capability, giving you visibility into relevant asset data within service desk tickets.

Get Warranty Details Automatically

  • Samanage saves you time and keeps your records up to date by automatically pulling hardware warranty information from hardware manufacturers including Dell, HP, Lenovo and Apple.

Full Service Desk Integration

  • Samanage IT asset management can be fully integrated with our service desk capability, giving you visibility into relevant asset data within service desk tickets.

Reports & Dashboard

  • Analyze your asset inventory and use filters to generate drill-down reports. Print or export your reports to various formats including PDF and CSV. Review your dashboard to quickly understand the current status of your assets.

Contract Management

  • Use Samanage to organize IT contracts and avoid lease expiration. Manage service agreements by keeping track online of renewal schedules, agreement terms and proof-of-purchase records. Connect contracts and assets already managed in the system.

Plan Changes

  • Track changes in your asset inventory, such as new computers or software installations, to plan IT migrations and projects accordingly. Prepare your workers, end users, and IT infrastructure for asset replacements or exchanges.

Risk Detection

  • Samanage scans software and hardware inventory automatically to detect risks such as: missing security patches, illegal software and games, or lack of free hard disk space on a particular PC, to name a few.

Usage Policy

  • Detect unauthorized or illegal software and user infringements by adopting a usage policy. Now you can easily find out who is blocking the network or hasn’t downloaded proper antivirus.

QR & Barcodes

  • Samanage generates unique barcodes and QR codes for each asset. You can scan the asset code with your mobile device to see asset details on the spot.

Automatic Classification

  • Samanage uses the ITAM capabilities to automatically identify and classify asset types such as laptops, servers, or V.M and list them in the cloud-based platform.

Mobile Access

  • Easily manage your assets through any smartphone or tablet – iOS, Android, Blackberry, and Windows.

License Management and Compliance

Samanage license management software allows you to govern license compliance across your organization. License tracking capabilities help you maintain long-term compliance and enforce software usage policies that guarantee security. Make sure you meet IT audit requirements and lower licensing costs and non-compliance risks.

License Management and Compliance

One Repository

  • Maintain proof of license ownership including purchase receipts, packing slips, reseller invoices or copies of all license agreements. Easily reference licenses in seconds and ensure your organization complies with multiple types of software license agreements. Create opportunities for cost improvement and negotiation leverage.

Alerts

  • Samanage detects and alerts you on any risks or gaps in your compliance standing, before issues become problems. Ensure that you meet regulatory requirements for IT licensing audits and minimize business risk and exposure from using unauthorized software.

Windows/Mac/Unix Supported

  • Easily deploy agents for Windows, MacOS and Unix and manage all your different operating systems. No other tool in the market supports all your OS needs in one place.

Reports & Dashboard

  • Analyze your asset inventory and use filters to generate drill-down reports. Print or export your reports to various formats including PDF and CSV. Review your dashboard to quickly understand the current status of your software.

Compliance Management

  • Samanage will automatically track and monitor your contracts, software licenses and their respective requirements and restrictions.Enforce a software usage policy to ensure your organization’s employees are using only authorized software.

Software Inventory

  • Track all software titles installed across your entire network and identify changes as they happen over time. Using this inventory in conjunction with the online license management capabilities allows you to easily track all compliance issues.

License Database

  • Automatically store and retrieve licenses. Maintain proof of license ownership such as purchase receipts, packing slips, reseller invoices or copies of all license agreements. Easily demonstrate license compliance in audits and reviews.

Plan Changes

  • Track changes in your software asset inventory, such as new software installations, to plan IT migrations and projects accordingly. Prepare your workers, end users, and IT infrastructure for asset replacements or exchanges.

Reminders

  • Reminders ensure you don’t miss a license expiration date and give you time to prepare for renewals before your contract ends.

Risk Detection

  • The Samanage software license management solution scans your software inventory automatically to detect risky compliance gaps.

IT Service Catalog

With Samanage IT service catalog you can get full ITIL web-based service catalog capabilities. Define and publish online the services that are available with common solutions to better manage large workloads. Encourage use of the cloud self-service portal and enable your end users to choose from a preset list of services.

IT Service Catalog

Services

  • Define and publish IT services that are available online. With each service you can show a service description, image and cost. End users can choose from this list when submitting their web-based service requests.

Streamline Processes

  • Define service processes once. When new services are requested through the cloud Self-Service Portal, the pre-established processes begin immediately.

Service Delivery Management

  • Service requests appear as new items in your cloud service desk to help you easily manage them from a single place.

Optimize Service Delivery

  • Standardize how services are ordered and delivered through the SaaS tool and reduce unnecessary, and time-wasting requests.

Hardware Inventory Management

Samanage’s Hardware Asset Management software includes hardware and computer inventory management tools. Samanage automatically and periodically scans each asset to show you the updated, detailed configuration and physical location of each workstation, server or PC on your network. Easily track your hardware across your organization, and know everything that happens on your network and computer hardware inventory with Samanage’s SaaS IT asset management solution.

Hardware Inventory Management

Complete Asset Repository

  • One quick-to-retrieve repository that lists all hardware assets including computers, servers, and mobile devices that connect to your network. Easily search every hardware asset in the IT hardware inventory by a variety of descriptions such as CPU, operating system, or vendor.

Plan IT Changes

  • Track changes in your IT hardware inventory, such as new computers, PC’s or printers, to plan migrations and projects accordingly. Prepare your workers, end users, and IT infrastructure for hardware replacements or exchanges.

Tag Assets

  • Tag each IT asset within the hardware inventory by specifying its status (operational, in-repair or a loaner) and by assigning it to specific users and technical owners.

Track all hardware properties

  • View all hardware properties, including CPU, BIOS, disks, networking devices, sound cards and much more. In the computer inventory, you can instantly view the exact hardware configuration and which software titles are installed and used on each of your computers.

Windows/Mac/Linux Supported

  • Easily deploy agents for Windows, MacOS and Unix and manage all your different operating systems. No other tool in the market supports all your OS needs in one place.

Know what you have

  • You can view updated configurations and physical locations of each hardware asset. You can also select any software title in your IT hardware inventory and see where it is currently installed.

Get Warranty Details Automatically

  • Samanage helps you save time and keep your records up-to-date by automatically fetching asset warranty information from manufacturers including Dell, HP and Lenovo.

Automatic Asset Classification

  • Samanage automatically identifies and classifies asset types such as laptops, servers, or V.M and organizes these assets in the IT hardware inventory.

Full Service Desk Integration

  • Samanage asset management can be fully integrated with our service desk capability, linking the computer and hardware inventory information with issues – giving you visibility into relevant asset data within service desk tickets.

Geo-location Maps

  • Plot your assets on a map to visualize where your laptops, PC’s, computers and other assets are located at any given time.

Software Inventory Management

Samanage Software Asset Management (SAM) capabilities allows you to automate software inventory tracking in a SaaS system. Easily track software across your organization to know everything that happens on your network. The intuitive, web-based software inventory tracking solution allows you to reduce costly software inventory errors, improve your customer service, and increases the value of your IT investments.

Software Inventory Management

Cross-network implementation

  • Quickly search through your software inventory and easily view any applications that were recently installed across your entire network. You can select any software title in your inventory and see where it is currently installed.

One Repository

  • Create a software inventory to keep track of all the software assets and tools installed across your network in a cloud-based platform. Easily retrieve information about different assets and the software packs installed on each.

Leverage Contract Investments

  • The inventory management software will help you negotiate future contracts with vendors and resellers by knowing exactly which licenses you have and which you need.

Risk Detection

  • The full inventory control software scans your software inventory automatically to detect risks such as missing security patches or illegal software and games.

Easy Upgrades and Compliance

  • Ensure software compliance at your organization with Samanage inventory tracker. The inventory control capabilities help you manage software packs and licenses so that you can track privileges, prepare for upgrades, and comply with software vendor license agreements.

Plan Changes

  • Track changes in your software asset inventory, such as new software installations, to plan IT migrations and projects accordingly. Prepare your workers, end users, and IT infrastructure for software replacements or exchanges.

Minimize Unauthorized Usage

  • Guarantee software safety and compliance by allowing your organization’s employees to use only authorized software with Samanage Software Asset Management. You can easily find out who is blocking the network or hasn’t downloaded proper antivirus with the Samanage software inventory tracking system.

Windows/Mac/Unix Supported

  • Easily deploy agents for Windows, MacOS and Unix and manage all your different operating systems. No other tool in the market supports all your OS needs in one place.

Clean inventory tracking

  • Use Samanage to automatically scan your software inventory to exclude all system files, drivers, and patches to get a clean and easy-to-understand inventory of your software assets.

IT Management Solutions

Samanage’s cloud-based IT management solution is an intuitive and easy to use software that helps you manage your Service Desk and Asset Management needs.

IT Management Solutions

ITIL Service Desk

  • The easy to use fully ITIL compliant service desk! implement ITIL in a breeze with the most modern interface.

Self Service Portal

  • Empower your users to submit new requests and check the status of existing requests with an easy to use and configurable self-service portal.

IT Issue Tracking

  • Keep track of issues in your IT with an easy to use IT ticket tracking system.

Service Catalog

  • Streamline service request and delivery with integrated, cross departmental IT service catalog.

IT Ticketing and Incidents

  • Streamline your IT service delivery practices with a cloud-based IT ticketing solution.

Service Level Management

  • Manage your Service Level agreement and stay on top of your SLA.

IT Service Management

  • Robust cloud-based IT service management system – Incident, Problem, Change, Release management and integrated Service Catalog.

Reports

  • Easy to use and elegant reporting system – your data never looked so good!

Inventory Management

  • Manage your IT asset inventory and stay on top of changes in your IT infrastructure.

Software Inventory Management

  • Easily view software inventory used across your IT network, and detect illegal software.

Desktop management software

  • Know who is using each desktop, server or laptop in your organization, and the asset current configuration.

IT Audit

  • Meet IT audit and regulatory requirements with Samanage’s automatic IT audit capabilities.

Contract & License Management

  • Collect and organize financial assets such as contracts and software licenses to control your IT costs.

Microsoft Audit

  • Validate your software license compliance standing at any time! make sure you are fully compliant with software vendors contracts.

Hardware Inventory Management

  • Manage computer and hardware Inventory, from PC’s and Mac’s to Storage devices and networking equipment.

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