Build lasting customer relationships with a 360° online management platform.

Zoho CRM is an AI-powered, omnichannel customer relationship management system used by businesses of all sizes and types to take control of their sales, marketing, analytics and critical business development operations. Zoho CRM offers users 40 native apps and 500+ third-party extensions. The platform is highly customizable and offers quick and easy migration options.

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Features and Benefits

Boost sales

Identify, nurture, and follow up on quality leads with Zoho CRM. This means that you don't waste time and resources on a prospect that probably won't become a customer.

Identify, nurture, and follow up on quality leads with Zoho CRM. This means that you don't waste time and resources on a prospect that probably won't become a customer.

Efficient business processes:

Help your team stay productive by defining and building efficient processes for your business. Zoho CRM can help you ensure that standards are followed while processes are executed.

Help your team stay productive by defining and building efficient processes for your business. Zoho CRM can help you ensure that standards are followed while processes are executed.

Tactical decision making

Zoho CRM gives your decision makers accurate data from across your organization using analytics and reports so they can react to market trends with better decisions.

Zoho CRM gives your decision makers accurate data from across your organization using analytics and reports so they can react to market trends with better decisions.

Data security and compliance

You can be rest assured that your customer data is safe in Zoho CRM data centers, safeguarded by top-of-the-line physical and digital security mechanisms.

You can be rest assured that your customer data is safe in Zoho CRM data centers, safeguarded by top-of-the-line physical and digital security mechanisms.

Mobile accessibility

Zoho CRM mobile ensures that your team has access to important CRM data, no matter where they are. A sales rep in the field can pull up information about nearby customers or drop by for a meeting on... show more

Zoho CRM mobile ensures that your team has access to important CRM data, no matter where they are. A sales rep in the field can pull up information about nearby customers or drop by for a meeting on the go show less

Better customer satisfaction

Zoho CRM arms your team with all the historical data of a customer, as well as information regarding similar issues faced by others which helps your team resolve customer inquiries quickly, ensuring... show more

Zoho CRM arms your team with all the historical data of a customer, as well as information regarding similar issues faced by others which helps your team resolve customer inquiries quickly, ensuring they leave satisfied. show less

CommandCenter

Zoho CommandCenter is the ultimate solution to provide your customers with highly perso... Learn More

Zoho CommandCenter is the ultimate solution to provide your customers with highly perso... Learn More

Customer Segmentation

Segment your prospects/customers to drive engagement and growth with Zoho CRM. Segment... Learn More

Segment your prospects/customers to drive engagement and growth with Zoho CRM. Segment... Learn More

Prediction Builder

Data-based predictions for your leads and deals are great. But what about other modules... Learn More

Data-based predictions for your leads and deals are great. But what about other modules... Learn More

Marketing Attribution

Marketing attribution helps you tie your sales and marketing data together, giving you ... Learn More

Marketing attribution helps you tie your sales and marketing data together, giving you ... Learn More

Quadrant Analysis

Effortlessly compare and correlate your different metrics, like the number of deals clo... Learn More

Effortlessly compare and correlate your different metrics, like the number of deals clo... Learn More

Webform analytics

Zoho CRM offers both customizable and pre-built web forms that turn your digital market... Learn More

Zoho CRM offers both customizable and pre-built web forms that turn your digital market... Learn More

Wizards

Wizards let your sales team capture information from prospects and customers through a ... Learn More

Wizards let your sales team capture information from prospects and customers through a ... Learn More

Multiple pipelines

Great sales management is all about prioritizing, tracking, and monitoring the deals in... Learn More

Great sales management is all about prioritizing, tracking, and monitoring the deals in... Learn More

Featured Customers

Amazon
Ducati

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