From your IM
No software to install, simply enter your Google Talk or Skype details in SnapEngage and connect using your preferred instant messaging client.
Fully integrated with
- Google Talk (Google Apps and GMail)
Use it from your mobile device
CRM and Help Desk integration
SnapEngage speaks fluently the language of the leading CRM and Help Desk solutions and lets you keep all your conversations in your existing solution.
- Salesforce (for Sales and Support)
- Pivotal Tracker
- Auto-Lead (ADF)
- and your Email
Impress your visitors by sending them to the right webpage on your website directly. This is much easier than trying to explain them where to go. Also, as visitor move through your site, the chat conversation persists and the support agent is informed that the visitor is now looking at a different page. This way you will always know what page your visitor is looking at.
SnapEngage is available in 21 languages
- French (France and Canada)
Easy to Install
Remote Webpage Snapshot
SnapEngage automatically provides you with a screen capture of the webpage as seen by your visitor when they requested help, because "A picture is worth a thousand words".
SnapEngage collects all the information you need for you: email, description, operating system, browser, language, location, etc. and a snapshot, all in one place.
By knowing where your user is located and the company they are contacting you from, you can provide a tailored answer and increase your customer satisfaction.
SnapEngage automatically engages with your website visitors for you and lets you focus on the visitors who really have a question.
This is a great way to turn visitors into leads and customers.
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