
Resources
Use a high quality speech enabled auto attendant. Allow your callers to simply SAY the name of the person they want to talk to instead of fussing around with SPELLING.
A more in depth look into the Mobiso Dialing Rules administration
Quick video on how to take a diagnostic snapshot.
Also covers how to upload it to the Lyrix FTP server using the web interface.
Covers the proper way to use the nickname field, automatic usage of synonyms for first & middle name. Briefly describes the "Caller interaction with Mobiso" chapter of the admin guide which covers commands and how name recognition works for people, departments and teams.