Business

Everything you need, together at last

Business

Businesses & Locations

  • Multiple Businesses and Locations In One Account

    Manage multiple businesses and locations in one account for no added cost. Every bit of data in Mystro can be filtered by business and location.

  • Caters for On-Premise Locations

    Mystro caters for businesses that operate from a physical location. Specify the details of the locations that your business operates at.

  • Configure Settings Per Location

    All settings can be configured differently for each location giving you maximum flexibility in setting up each location as per your requirements.

Services & Resources

  • Appointments

    Manage the appointments that your business offers.

  • Create Custom Appointment Types

    Create your own custom appointment types. For example, consultation, follow-up, and standard.

  • Manage Resources

    Add and manage your resources, including rooms and equipment, per location and assign resources to services.

Notifications

  • Use Placeholders to Personalise Templates

    Use placeholders to insert dynamic content in your SMS and emails and make them more personalised.

  • CC Email Notifications

    CC automated email notifications to anyone you want – yourself, your receptionist, or even your scheduler.

  • Automatic and Manual SMS Recharge Options

    Choose to automatically or manually recharge your SMS credit pack when you reach a credit limit of your choice.

  • Daily Agenda Sent to Service Providers

    Send a daily agenda to your service providers with a summary of their upcoming bookings.

  • Automated Booking Notifications

    Send automated SMS and email notifications to your customers and service providers for each booking.

Payment

  • Connect a Payment Gateway

    Connect a payment gateway to accept payments online. Mystro currently supports Stripe, more gateways coming soon.

  • Record Multiple Payments

    Record multiple payments on invoices. Specify the amount paid and include a reference.

  • Direct Payment Processing

    Process payments on behalf of your customers directly in Mystro. Perfect for businesses without an EFTPOS facility.

  • Record Refunds

    Record full and partial refunds that have been issued on invoices making sure that your accounts are always accurate.

  • Record Manual Payment Methods

    Record other manual methods of payment on invoices that are accepted outside of Mystro like cash, direct deposit, cheque, or EFTPOS.

Account

  • No Clutter

    Mystro will never overwhelm you with features you won't use. Enable the features you need and disable the rest. It's a way to offer more without cluttering things for everyone.

Scheduling

The only schedule you'll ever need

Scheduling

Calendar

  • Easy Navigation

    Use the quick views (today, next, previous) to easily navigate your way through the calendar. Mini calendar is coming soon!

  • Calendar Stats

    Get an overview of the total number of bookings that have been added to your schedule.

  • Calendar Views

    Mystro currently supports 'full week' view. More calendar views coming soon.

  • Current Time Indicator

    The current time indicator is marked on your calendar and represents the current time of day.

  • Filter Calendars

    Filter calendars by location and service provider. The ability to filter by business, service type, room and user are coming soon!

  • Booking Statuses

    Set the status of a booking to indicate where it is in the processing cycle. 9 booking statuses to choose from.

  • Show Missed Bookings

    Cancelled and no-show bookings are never deleted, just hidden. Choose to show these bookings on the calendar.

  • Separate Calendars For Every Provider

    Each service provider gets their own separate scheduling calendar.

Bookings

  • Track Provider Availability and Bookings

    With Mystro's scheduling calendar, it's easy to keep track of provider availability and bookings all in one place.

  • Create Repeats

    Create repeats of your bookings. Repeat bookings daily, weekly, monthly, or yearly.

  • Reschedule Bookings

    Easily reschedule bookings on a different day and time.

  • View Customer Alerts at a Glance

    Customer alerts are displayed when viewing the details of a booking on the schedule so you can stay informed at all times.

  • Request and Record Payments

    Email invoices to customers to request payment or record payment directly from your schedule.

Appointments

  • Manage Customer Appointments

    Manage one-on-one bookings between a customer and a service provider directly on your schedule.

Customers

Bringing you closer to your customers

Customers

Booking and Payment History

  • View booking and payment history at a glance. Add notes and attachments to individual bookings. Unpaid invoices are highlighted to remind you to collect payment.

Mystro CRM

  • Mystro stores all of your customers within its centralised CRM so you can keep track of your customers in one spot.

Customer Profiles

  • Every customer has their own profile, which stores all of their information – also referred to as an electronic health record.

Past, Present and Prospective Customers

  • Use Mystro CRM to easily keep track of your past, present, and prospective customers.

Store Individual and Business Customers

  • Store both individual and business customer profiles within Mystro.

Customer Statuses

  • Assign 1 of 5 statuses to customers (active, inactive, prospective, contact, and on review).

Group Customers into Categories

  • Group your customers into categories (e.g. child, adult, pensioner).

Powerful Filtering Options

  • Use our powerful filtering options to easily analyse your customers and get the exact data you need.

Track Referral Sources

  • Record customer referral sources to keep track of how your customers come across your business.

Custom Concession Types

  • Assign customers to a concession type to apply a discount to all services booked.

Custom Fields

  • Create custom fields to collect the information you need about your customers and choose the fields to display on invoices.

Customisable Alerts

  • Add an alert to customer profiles. The ability to add multiple alerts and organise them by colour is coming soon!

Store Customer Notes

  • Add notes to customer profiles. The ability to add attachments, set the status of a note as draft or complete, and export all/individual notes is coming soon!

Configure Notifications Per Customer

  • Configure the types of notifications you want to send for each customer.

Team Members

Managing your team just got easier

Team Members

Manage Team Members

  • Easily manage your providers that service your customers and other users that you want to give access to your account.

Service Provider Profile

  • Every service provider has their own profile, which stores their general details, bio, qualifications, specialisations.

User Profile

  • Every user has their own profile, which stores their general and contact details.

Login Access

  • Give your team members access to login to their own account.

Assign Locations and Services

  • Assign the locations and services that your service providers are available for bookings, as well as the the locations your users work.

Accounts

Take control of your invoicing

Accounts

Secure Online Invoicing

  • Get paid faster with Mystro’s secure online invoicing.

Automated Account Management

  • Invoices are generated automatically when a booking is made with a click of a button.

Track Paid, Unpaid and Overdue Invoices

  • Filter invoices by payment status to easily track paid, unpaid and overdue invoices.

Request and Record Payments

  • Record a payment or email the invoice to request payment. Attach the invoice as a PDF or insert the payment link.

Create Invoices

  • Forget about creating your invoices manually in Word or Excel. Instead, create beautiful invoices directly in Mystro.

Send Receipts Automatically

  • Automatically send a receipt once invoices are marked as paid.

Communications

Send One-Off SMS and Emails

Send one-off SMS and emails to customers. The ability to send one-off SMS and emails to service providers and users is coming soon!

Security

Secure Storing of Data

Data is stored securely to ensure sensitive information like customer health records are kept private and protected.

Daily Backups

  • Backups of the database are made daily. All uploaded files are stored using Amazon S3 by Amazon Web Services.

Automatic Logout

  • Users are logged out after a preset amount of time has passed without activity. Users then have to log back in, thereby preventing unauthorised access.

Secure Hosting

  • Mystro uses Amazon Web Services for hosting. Mystro's servers are hosted in highly secure, audited data centres with electronic surveillance – staffed 24x7 by trained security guards.

HIPAA Compliant

  • AWS cloud infrastructure has been designed and managed in alignment with the regulations, standards, and best-practices of the U.S. Health Insurance Portability and Accountability Act.

SSL Connection

  • Mystro always uses an SSL connection. SSL is used when you log into your site for secure access.

Support

Real support from real people

24/7 Access to Mystro Help & Support

  • Information never sleeps. Access Mystro Help & Support 24/7 to find the answers you need.

Knowledge Base

  • Extensive Knowledge Base offering detailed guides, articles, and how-to's.

Community Forums

  • Use our community Forums to ask questions, provide answers, share ideas, and request new features for Mystro.

Submit Support Tickets

  • If you can’t find what you’re looking for on our Knowledge Base, submit a support ticket and our gurus will help you.

Live Chat

  • Need instant help? Live chat with one of our support gurus that on hand during support hours to help you.

Speak to Real People

  • Rest easy knowing real people are here to help you.

Similar Apps

SnapEngage

Turn your visitors into customers and your customers into friends. SnapEngage lets you chat with your website visitors in real-time using a single line of JavaScript. You can use your preferred instant messaging client (connected to Google Talk or Skype) to instantly talk to your clients, guide them to certain pages and improve their overall experience exponentially. Be truly social and give SnapEngage a try today!

Starting At $49.00/Mo

SnapEngage

Live Chat for your website

Starting At $49.00/Mo

Repsly - Track Field Reps and Manage Field Activities

Use our intuitive forms, photos and geo-tagging functionality to improve your field activity execution.

Starting At $5.00/Mo

Repsly - Track Field Reps and Manage Field Activities

Field Activity Management Tool

Starting At $5.00/Mo

TimO - Travel Expense System

This cloud application allows you to track your national and international travel expenses, attach scanned bills and documents and create reporting's of travel costs.

Starting At $6.49/Mo

TimO - Travel Expense System

Powerful travel expense tracking and reporting system

Starting At $6.49/Mo

TimO Project Management Complete

TimO is a web-based project management tool with a powerful Gantt Chart, CRM, DMS, Workflow and Project billing and automatic time/cost control. It combines project management, CRM, DMS, project time tracking (incl. attendance time), travel expense management, issue tracking system and more. This easy to use tool helps small, medium and large companies since 1999 across 50 countries.

Starting At $9.99/Mo

TimO Project Management Complete

An easy and powerful project management and billing software

Starting At $9.99/Mo

Zervant

With Zervant you can run your small business online and offers easy to use Invoicing, Time tracking, and Accounting. Zervant is designed for small businesses and freelancers and is the easy way to do your paperwork. Create estimates, invoices, credit notes and more with just a few clicks. Zervant automatically creates your accounting.

Starting At $9.00/Mo

Zervant

Invoicing and automated accounting for small business

Starting At $9.00/Mo

NextMinute

NextMinute is essential online job management software that allows you to run your mobile work-force more efficiently.

Starting At $28.00/Mo

NextMinute

Workforce Job Management

Starting At $28.00/Mo

Cloud Storage App

Store your stuff on the cloud.

Starting At $5.00/Mo

Cloud Storage App

Store your stuff on the cloud.

Starting At $5.00/Mo

Clockspot

Online time clock and timesheet software, designed for business owners, bookkeepers, and payroll professionals. Employees clock in and out via phone or web.

Starting At $9.00/Mo

Clockspot

Web Time Clock & Online Timesheet

Starting At $9.00/Mo

Conductrus

Conductrus is a web-based field service management application that allows you to take control of your service organisation and grow your service business.

Starting At $99.00/Mo

Conductrus

Online Field Service Management Software

Starting At $99.00/Mo

InvoiceXpress

InvoiceXpress is an online billing application that helps you create and manage invoices quickly and easily.

Starting At $8.00/Mo

InvoiceXpress

The easiest way to manage invoices.

Starting At $8.00/Mo