Xola

Any booking type

• Easily book and rebook customers that call or reserve from some other channel.

Walk-ups & P.O.S.

• Xola supports swipe-and-pay, cash drawer, and receipt printer hardware to let you seamlessly handle in-person bookings.

Easy.

• Refund? Date change? Adding a friend? Keep track of who does what to a reservation with Xola’s timeline of updates. Make changes in real-time with no page reloads.

Fast.

• Create special offers and email campaigns to bring your most valued customers back for more business.

Import & Export

• Xola’s easy interface not only means you spend less time operating the system, but also means you spend less time teaching others to use it too.

Automatic.

• Never send another confirmation, booking update, or reminder email again. Leave that to Xola’s automated customer notifications.

Accept any and all payments

• Booking with cash, check, or a deposit is just as easy as using a credit card. Collect payments from multiple cards in a single booking as well.

Cal sync & cut-off times

• Take your schedule with you anywhere. If you’re out of the office, set a booking cut-off time and minimize surprises.

Repeating & custom schedules

• Set up as many schedules as you need per outing and edit them to your heart’s content. We’ll never make you erase an entire listing just to alter your tour schedule.

Blackout dates

• Closed for the holidays? Simply include blackout days where there are exceptions to your usual schedule.

Minimum & maximum capacities

• Create custom coupon codes for percent and dollar value discounts

Group Discounts

• Set thresholds when necessary. Xola will automatically notify guests if minimums aren’t reached, and won’t let you overbook if you’ve hit the max.

Sharing resources

• Xola intelligently allocates resources that you share among your tours based on the number of reservations. You’ll never squander extra seats you wish you could’ve sold, or offer too few seats according to demand.

Guide management

• Keep your guides in the loop at every stage by assigning them to outings and emailing them rosters.

Ask custom questions

• From age to allergies, gather the information you need from your guests.

See it all in trip roster

• Get questionnaire answers, contact info, and more in one place. Export the roster or email it to your guides.

Coupon incentives

• Build a discount code in seconds. Xola lets you restrict a coupon to part of your season, a day of the week, or even the hour of a particular tour. Monitor your most successful campaigns.

Google Analytics integration

• You need to know your return on investment. Analyze all your online booking and marketing efforts with Google’s robust reports.

Automatic lead remarketing

• Some people need a little nudge. Re-engage customers that leave your website without finishing their checkout.

Customizable review emails

• Ask for reviews and you shall receive. You can automatically send out requests for TripAdvisor, Yelp, and Google+ reviews after every tour.

Track over time

• Breakdown monthly transactions, refunds, taxes & fees, and income. View cash flow or realized earnings.

Daily transaction reports

• Balancing your cash drawer becomes a no-brainer with running totals for each reservationist.

Make informed decisions

• Strategize for the future. Know your most valuable tours and booking channels.

Leverage local business connections

• It’s easy to partner with concierges and other resellers when you can keep track of their commissions all in Xola.

Sync your Viator account

• Manage Viator bookings all within Xola. Use Xola’s real-time monitoring of your resources and reservations to make sure that bookings on Viator’s site are as streamlined as on your own site.

Live collaboration

• With Xola’s cloud-based system, multiple users can log in at once and make edits in real-time.

Business protection

• With seven different types of user accounts, there’s an access level for all your needs. Never worry about sharing more than necessary.

Accountability

• Xola leaves a user’s signature wherever he has modified a booking so that you’re never left guessing.

Outside integrations

• Connect Xola with other applications or setting up helpful webhooks using our neatly architected API.