Telzio

Capabilities

• • Forward calls to IP phones, mobile phones and external phone numbers
• • Ring multiple phones in simultaneous or sequential order
• • Set the length of time a phone rings before calls forward to the next phone
• • Filter calls by business hours, call screening and caller ID
• • Activate call recording for free

Benefits

• • Instant editor so you can change the call destinations and order of forwarding anytime
• • Unlimited channels so callers never get a busy signal
• • Free SIP traffic so you can forward calls to IP phones and softphones without additional charges

Capabilities

• • Customize greetings with menu options (i.e. Press 1 for sales, 2 for support)
• • Update recordings anytime with special announcements or current information
• • Record directly through your computer mic or upload an audio file
• • Direct keypad prompts to any action such as call forwarding, an extensions directory, a conference call, voicemail or another menu
• • Create unlimited menus and submenus for departments, offices and campaigns

Benefits

• • Flexible inbound call routing to any extension or external phone number
• • Easy-to-use call flow editor to make instant changes
• • Custom settings so callers can go back to the previous menu, hear the greeting repeated or wait for the operator
• • Intuitive interface with visual overview of call flows and menu options
• • Business hour filters to deploy different menus

Capabilities

• • Set up users on IP phones, mobile phones and softphones
• • Assign extensions to users so callers can reach your employees
• • Specify which one of your Telzio phone numbers displays as the caller ID for outbound calls from that user
• • Forward incoming calls to multiple users simultaneously or in sequential order
• • Share the same user for your desk phone and your mobile device so they ring together, or create unique users for each device to customize ring patterns
• • Move users seamlessly across devices and physical locations
• • Create user groups to organize departments and offices

Benefits

• • Personalized voicemails and hold music
• • Free calling between users, even across different physical locations
• • Free unlimited users with all plans
• • Instant setup through the Telzio website

Capabilities

• • Assign extensions for employees and devices to enable inbound and outbound calling
• • Set up extensions for IP phones, mobile phones and softphones
• • Transfer calls between extensions
• • Specify outbound caller ID for extensions
• • Forward incoming calls to multiple extensions simultaneously or in sequential order
• • Use the same extension for multiple devices so they ring together, or assign unique extensions to customize ring patterns

Benefits

• • Free unlimited extensions with all plans
• • Instant setup through the Telzio website
• • Personalized voicemails and hold music
• • Free calling between extensions, even across different physical locations

Capabilities

• • Set business hours for your business, offices and/or departments
• • Create different options for callers when you’re open and when you’re closed
• • Select the time zone for your area
• • Send callers to voicemail or a different phone number when you’re closed

Benefits

• • Unlimited filters for each phone number, so you can set various hours for different locations, departments and employees
• • Instant call flow editor to make live changes online
• • Automated system to direct your callers depending on the time and day

Capabilities

• • Use your business phone number or get a dedicated number to host conference calls
• • Create an option in your IVR menu that connects callers to a conference call
• • Host an unlimited number of callers on one conference call
• • Add, edit and delete conference bridges through the Telzio website

Benefits

• • Unlimited conference bridges with all plans
• • Conference call lines available with any local, toll free or international phone number
• • Easy-to-use call flow editor to make instant changes
• • Changeable PIN number to grant access to callers

Capabilities

• • Set up voicemails for departments and employees
• • Record or upload a personalized greeting through Telzio’s website
• • Get voicemail to email and listen to messages in your web browser
• • Manage messages in Telzio’s online dashboard

Benefits

• • Voicemail to email
• • Personalized greetings
• • Missed calls on your mobile phone will send callers to your business voicemail separate from your cellular voicemail

Capabilities

• • Add features like business hours, IVR menus, call forwarding, conference calls, voicemail and extension directories
• • Customize the order and settings of features based on your business needs
• • Assign multiple phone numbers to a call flow
• • Create multiple call flows and use them interchangeably
• • Give unique names to each call flow for easy call management and screening

Benefits

• • Easy-to-use call flow editor to make instant changes
• • Intuitive interface with visual overview of call flows
• • Unlimited call flows per account

Capabilities

• • Send text messages to any country in the world
• • Receive text message on Telzio's Mobile App, email or forward it to your cell phone number
• • View and reply to incoming messages on the dashboard
• • Send text messsages from Telzio's Mobile App
• • Send and receive text message on your SIP compatible IP phone

Benefits

• • Low prices for the entire world
• • Receive text messages on your business number

Capabilities

• • Activate automatic call recording for all calls to a department or employee
• • Turn on call recording during a call
• • Review and manage all recordings in your Telzio dashboard
• • Store unlimited call recordings in your account

Benefits

• • Free to activate
• • Instantly activate or de-activate call recording
• • Works on all phones

Capabilities

• • Set incoming calls to display the caller’s phone number or your phone number
• • Specify outbound caller ID for individual users to display any one of your Telzio phone numbers

Capabilities

• • Activate call screening so you hear the name of the call flow announced before you respond to an incoming call
• • Answer, decline or send the call to voicemail
• • Give your call flows unique names so you know what department or office the caller is trying to reach

Benefits

• • Free to activate call screening
• • Identifies where the caller has dialed before you pick up
• • Prioritizes calls so you can respond accordingly

Capabilities

• • Choose from different styles of hold music including classical, jazz, rock, lounge or surfer funk, or use a standard ring tone instead of music
• • Select different hold music for departments and employees

Benefits

• • High quality sound
• • Lets your callers know they are being connected

Capabilities

• • Choose local and toll free phone numbers from over 50 countries
• • Use foreign phone numbers no matter what country you’re in
• • Assign multiple local and international phone numbers to the same call flow
• • Get local calling rates in all countries
• • Manage local, national and international offices under one account

Benefits

• • No hardware installation required, just Internet connection
• • Centralizes your phone system for all locations in one virtual platform
• • Month-to-month plans and no contracts

Capabilities

• • Port your current phone number to Telzio by uploading two simple forms online
• • Set up your call flow so you don’t experience any downtime when the number ports
• • Get the exact date the number porting will be complete

Benefits

• • No downtime for your phone service
• • No need to update your contacts with a new phone number
• • No porting fee for U.S. numbers (porting fee applies for some countries)