Engage website visitors and get more leads

Live chat is a faster and more personal way for you to engage your customers. Your customers want to chat with you. Help your visitors before they leave your website. Make happier customers.

Overview Image

Features and Benefits

Provide live online customer support

Add live chat to your website as a new line of communication between your customer service, help desk, call center representatives and your website visitors to improve your response times and make... show more

Add live chat to your website as a new line of communication between your customer service, help desk, call center representatives and your website visitors to improve your response times and make your team more efficient. show less

Proactive Sales

Why wait for visitors to request support when members can proactively assist them? With a click of a mouse, members can automatically open a chat window on visitor's computer and provide support or... show more

Why wait for visitors to request support when members can proactively assist them? With a click of a mouse, members can automatically open a chat window on visitor's computer and provide support or close a sale! show less

Reduce customer support costs

Providing online customer support via live chat as an alternative to traditional phone and e-mail is not only preferred by your customers, but its also more cost effective.

Providing online customer support via live chat as an alternative to traditional phone and e-mail is not only preferred by your customers, but its also more cost effective.

Help answer pre-sales questions

If a potential visitor has a question, chances are if they don't get it answered right away, they will leave and never come back. Live Chat gives customers a one-click solution to getting their... show more

If a potential visitor has a question, chances are if they don't get it answered right away, they will leave and never come back. Live Chat gives customers a one-click solution to getting their questions answered immediately. show less

Reduce shopping cart abandonment

Give your potential customers immediate access to someone at critical points of the buying process. According to Forrester Research, 66% of all shopping carts are abandoned for service related issues.

Give your potential customers immediate access to someone at critical points of the buying process. According to Forrester Research, 66% of all shopping carts are abandoned for service related issues.

Improve customer loyalty and satisfaction

The typical response time to customer inquiries via e-mail is over 24 hours, and many go completely unanswered. Web based chat provides live help immediately, letting your customers know that your... show more

The typical response time to customer inquiries via e-mail is over 24 hours, and many go completely unanswered. Web based chat provides live help immediately, letting your customers know that your organization cares about all their needs. show less

Convert more visitors into customers

With live help you can convert your website from a place people go to learn about you, to a place where you are building strong relationships with each and every visitor, and converting those... show more

With live help you can convert your website from a place people go to learn about you, to a place where you are building strong relationships with each and every visitor, and converting those relationships into sales. Rather than having a potential customer simply read your marketing materials, you can let them interact directly with your organization, or collect the critical information you need to improve your business. show less

Featured Customers

Google
ebay
Details
Customer Service
Communication
IT Management
Customer Management
Developer
Pricing
Free
Free
Starter
$15.00 per month
Basic
$29.00 per month
Corporate
$59.00 per month
Enterprise
$99.00 per month

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