The fastest way to help your customers

What a better way to offer them help than through a quick chat on your website? It’s way faster than email and more efficient than phone. Don’t make your customers wait.

Overview Image

Features and Benefits

Engage customers on your website

Make the first step towards a conversation by inviting customers to chat. Greetings sent automatically to customers will let them know that you are available and ready to help.

Make the first step towards a conversation by inviting customers to chat. Greetings sent automatically to customers will let them know that you are available and ready to help.

Get graded by customers and use that feedback to get better

A grade from each chat will show you which aspects of your customer service need improving.

A grade from each chat will show you which aspects of your customer service need improving.

Earn praise through awesome service

Customers amazed by the quality of your support can spread the love on their social media channels using the ‘share’ buttons in your chat window.

Customers amazed by the quality of your support can spread the love on their social media channels using the ‘share’ buttons in your chat window.

Give your chat window a custom look

Change the look of your chat window by adding your company logo and choosing custom colors.

Change the look of your chat window by adding your company logo and choosing custom colors.

Focus on speed of response

Colors of customer circles will tell you which client requires your attention.

Colors of customer circles will tell you which client requires your attention.

Solve customer cases quickly and efficiently

Use built-in tools to provide a swift service. See what customers are typing in before they send it and answer common questions quickly with pre-made responses.

Use built-in tools to provide a swift service. See what customers are typing in before they send it and answer common questions quickly with pre-made responses.

Scroll up to see the history of previous chats

You can easily access previous chats by scrolling up during a chat. This will provide the context necessary to resolve customer cases.

You can easily access previous chats by scrolling up during a chat. This will provide the context necessary to resolve customer cases.

Make tickets the first step towards 24/7 support

Customers will be able to contact you through tickets even if your chat is not available. You will respond to all the questions as soon as you get back online.

Customers will be able to contact you through tickets even if your chat is not available. You will respond to all the questions as soon as you get back online.

Use LiveChat with tools you already know for added value

Add customers to your CRM straight from chat using a number of integration options. Easily connect other tools with ready-made integrations.

Add customers to your CRM straight from chat using a number of integration options. Easily connect other tools with ready-made integrations.

Close cases from your office and on the move

Applications for Windows, Mac, iOS and Android will help you service clients anywhere and anytime.

Applications for Windows, Mac, iOS and Android will help you service clients anywhere and anytime.

Details
Customer Management
Integration
Customer Service
Supported Devices
Developer
Pricing
Starter
$16.00 per month
Regular
$30.00 per month
Team
$33.00 per month
Enterprise
$50.00 per month
Enterprise Plus
$149.00 per month

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