Kofax Communication Server

Business Communication Software for Enterprises

Automate the exchange of inbound and outbound business communications

Coordinates and performs the automated exchange of information by integrating inbound and outbound communication channels. It links virtually any device such as MFPs and phone systems, as well as media types like email, fax, SMS, MMS, voicemail and telex.

Overview Image

Features and Benefits

Highly Reliable Business Communication

Kofax Communication Server delivers the most stable communication capabilities available. The tandem architecture ensures that no confirmed message will be lost even if a component fails – regardless... show more

Kofax Communication Server delivers the most stable communication capabilities available. The tandem architecture ensures that no confirmed message will be lost even if a component fails – regardless of which one and when. show less

Central, Compliant, and Consolidated Solution

Kofax Communication Server runs administrative tasks and interconnects with other applications from a central location. This reduces cost and ensures a high transparency. Message transfer tracking... show more

Kofax Communication Server runs administrative tasks and interconnects with other applications from a central location. This reduces cost and ensures a high transparency. Message transfer tracking ensures that communication costs will be less and can be passed on to clearing systems where they can then be allocated to individuals or departments. Relevant events are tracked to fulfill legal requirements and compliance regulations like SOX, HIPAA, Basel II, and the Patriot Act. show less

MFP Integration

The capability to integrate multifunction peripherals into the communications landscape of a company delivers huge cost savings potential and supports in fulfilling legal requirements. These devices... show more

The capability to integrate multifunction peripherals into the communications landscape of a company delivers huge cost savings potential and supports in fulfilling legal requirements. These devices are connected to the server and all incoming and outgoing documents are indexed and archived centrally. All compliance-relevant information is logged and traced automatically. show less

ERP Integration

It is often difficult to integrate internal business systems into communication with external customers, partners or suppliers. Only when all information - faxes, SMS, emails or voice messages — can... show more

It is often difficult to integrate internal business systems into communication with external customers, partners or suppliers. Only when all information - faxes, SMS, emails or voice messages — can be automatically integrated into the ERP system, processed and transmitted to users or other systems can an ERP system achieve its full effectiveness. show less

Supports IP-based Communication Media

Companies with Voice over IP (VoIP) infrastructure in place can make use of the existing infrastructure (e.g. gateways) and have all the advantages of traditional fax (transactional safe – still... show more

Companies with Voice over IP (VoIP) infrastructure in place can make use of the existing infrastructure (e.g. gateways) and have all the advantages of traditional fax (transactional safe – still real-time connection based, secure and format insensitive). Kofax Communication Server VoIP channels provide savings potential for companies using voice functionalities (such as Alerting, Escalation, Broadcast and IVR – Interactive Voice Response) by integrating into all PABXs with a H323 or SIP interface. show less

Secure, Electronic Document Delivery and Escalation Handling

Secure Document Delivery (SDD) ensures that all paper-based documents (including fax) can be sent via email and comply with legal requirements. A complex infrastructure is no longer needed to encrypt... show more

Secure Document Delivery (SDD) ensures that all paper-based documents (including fax) can be sent via email and comply with legal requirements. A complex infrastructure is no longer needed to encrypt e-mails because they are stored on a secure (SSL) Kofax Communication Server. Additionally, access to the information can be made more secure by integrating an authorization process requiring a username and password. Since all processes are recorded, the system can inform the sender automatically if the message is not downloaded within a predefined time. The system automatically escalates the message to the recipient by using different alternative channels (voicemail, SMS, fax, etc). show less

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