Get real-time availability and performance metrics

Kofax Capture™ improves the day-to-day operational management of a Kofax implementation by managing and assessing capture and communication operations including service level metrics, historical performance data and real-time processing status.

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Features and Benefits

Real-Time Operation Management

Kofax Monitor examines both the system components and the real-time business service viability of your Kofax system and provides real-time access to operational information. Kofax Monitor oversees... show more

Kofax Monitor examines both the system components and the real-time business service viability of your Kofax system and provides real-time access to operational information. Kofax Monitor oversees operational throughput such as module volume, batch volume, batch processing time (end-to-end, by module, and by remote site), station license usage, and successful synchronization of remote sites. The graphical dashboard provides both technical and non-technical personnel a picture of the Kofax system health. show less

Automated Problem Isolation and Notification

Kofax Monitor is capable of identifying an error, the time it occurred, and the nature of the occurrence. When exceptions occur, Kofax Monitor provides concise information to the proper support... show more

Kofax Monitor is capable of identifying an error, the time it occurred, and the nature of the occurrence. When exceptions occur, Kofax Monitor provides concise information to the proper support personnel. Shifting actions from unstructured application troubleshooting to a proactive, focused problem resolution mode often prevents a problem telephone call. For a given error condition, the monitoring software can take corrective action based on predefined actions to restart or reinitialize a service or process. show less

Performance Benchmarking

Recognizing and reacting to operational issues on a real-time basis is critical to ensuring high service levels and peak performance of business critical document processing systems. Kofax Monitor... show more

Recognizing and reacting to operational issues on a real-time basis is critical to ensuring high service levels and peak performance of business critical document processing systems. Kofax Monitor enables objective, measurable compliance with service level agreements. You can determine operational service levels and track application availability and performance over time. show less

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