With Unified Search across over 40+ leading cloud applications, easily find all your emails, documents and tasks in a couple of clicks

Turn your visitors into customers and your customers into friends. SnapEngage lets you chat with your website visitors in real-time using a single line of JavaScript. You can use your preferred instant messaging client (connected to Google Talk or Skype) to instantly talk to your clients, guide them to certain pages and improve their overall experience exponentially. Be truly social and give SnapEngage a try today!

Get help and support for your AppDirect products and services. Learn from the knowledge base, file tickets, and get in contact with the AppDirect support team.

A next generation cloud based and on premise customer service support and case management system across traditional and social channels. NABD is closing the loop with customers and enhancing customer experience management. Streamline and automate case handling process by utilizing individual workflows for differing Organizations. With powerful routing engine, collaborative communication and correspondences templates, NABD guides your front and back office agents through the successful resolution path in the shortest timeframe and presents to your agents the next best action. It is a generic customer service support solution for all industries and it can be adapted to industry-specific needs.

Ungapped är en tjänst för marknadsföring via nyhetsbrev, enkäter/anmälningsformulär, inbjudningar och sms. I verktyget jobbar du med gratismallar eller anpassade mallar. Från mallarna skapar du utskick som går till befintliga och potentiella kunder eller medlemmar och i statistiken ser du hur mottagarna har öppnat och klickat.

A powerful helpdesk ticketing system designed to deliver exceptional customer support. It lets you efficiently categorize and prioritize issues, get as much information as possible about customers upfront and build a community of passionate customers through key features - multi product support, SLAs, automation features, a knowledge base, a self service portal and community forums presented in a simple and user friendly way.

Vision Helpdesk is pioneer in Satellite help desk feature – the only help desk that allows you to manage support for multiple companies / brands / products at one centralized location.

Help Scout provides your team with a scalable help desk, while keeping the customer experience simple and personalized. Customers won't have to create an account or keep track of their ticket number because to them it works just like email. The customer experience is simple and training staff is painless, but Help Scout still has all the powerful features you need to provide great support at scale. With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.

With kayako, your team will fly through more support tickets in less time, so they can focus on what matters: delivering that personal touch.

Companies look to their consumer communities to modernize support, accelerate sales, differentiate from competitors, and stay current on what customers really want.

By fusing customer experience and digital analytics together, Active Research provides a competitive advantage through turning customer insights into actionable intelligence.

Mineful is a customer analytics and marketing automation tool for online businesses. Our powerful analytics and segmentation platform makes it easy to use data to take the right actions at the right time.