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Showing 15 results for "IT Service Management"

With kayako, your team will fly through more support tickets in less time, so they can focus on what matters: delivering that personal touch.

Free Trial

Starting At $0.00 /mo

People use Help Desk software like Oxygen to give them peace of mind knowing that they have complete visibility of all their support incidents. With Oxygen Help Desk organisations are able to utilize SLAs (Service Level Agreements) to prioritize and manage multiple tasks with in built email management and remote support capabilities.

Starting At $38.02 /mo

Samanage is a cloud-based IT service desk and asset management platform that reduces your workload and helps you deliver fast, quality service.

osTicket offers a free open source ticket management and customer support solution for companies of all sizes, particularly small and medium businesses. The software can be used to collect tickets and assign custom fields to each ticket, creating a list of data associated with each ticket that can be shared on the knowledgebase for clients. You can create auto-response templates for incoming email tickets and rich text HTML allows you to add your logo, images and videos to tickets. The ticket filter tool provided by osTicket allows you to define routing rules for tickets so that tickets are sent to the correct person or department. Tickets can also be reassigned if they have not been received by the right person, and notes of all actions are logged in the ticket thread. You can also define automatic actions for each ticket, such a canned response. The ticketing software helps further streamline operations by avoiding agent collision using the ticket locking tool. Further features include an auto-responder, customer portal and dashboard reports.

Free

HappyFox is ridiculously easy, powerfully simple customer support and ticket management software. HappyFox integrates with your email accounts & website to ensure that all support requests get collated. Organize better, assign the right email to the right person, respond faster and track everything. HappyFox is also light on your wallet with affordable monthly plans.

Free Trial

Starting At $0.00 /mo

Set up live chat on your website in just 5 minutes. Talk to your website visitors from your PC, tablet or mobile phone. Increase sales and improve customer service.

Free Trial

Starting At $0.00 /mo

TeamSupport was developed for B2B software and technology companies with support and product teams. Any company that wants to better understand its customers and enhance internal collaboration can utilize TeamSupport's web-based platform, regardless of the size of the organization or the number of employees.

Free Trial

Starting At $0.00 /mo

SupportBee is software that helps teams collaborate and handle customer support emails.

Starting At $29.00 /mo

AppHelp email migration services take all the complexities out of moving to Microsoft 365. From setting up tenants, migrating domains, to moving mail from your source email environment - AppHelp handles it all! Every migration is followed by a remote tutorial and reference material that can be shared with other users.*The set-up fee includes migration for 4 mailboxes.

Starting At $256.00

CORE APP

Just starting out with Microsoft 365? Get expert assistance to setup and use your new productivity suite. In an onboarding session geared towards end users, your team will get everything they need to start working in the cloud, including installation of their Microsoft 365 desktop applications, a walkthrough of the Microsoft 365 user portal and material that can be saved for future reference!

Starting At $36.00

CORE APP

Get 24/7 access to the technical support you need to successfully use and manage Microsoft 365. With easy and affordable access to Microsoft 365 experts, Admins and End Users will be equipped to deal with any issues that might arise with your new productivity suite

Starting At $3.00 /mo

CORE APP

Automation for predictable, seamless and stress-free Office 365 migrations.

kayako Free Trial

Help Desk Software Customer Service Software Live Chat Software

With kayako, your team will fly through more support tickets in less time, so they can focus on what matters: delivering that personal touch. Learn More

Starting At
$0.00
/mo
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Oxygen Help Desk

Help Desk Software

People use Help Desk software like Oxygen to give them peace of mind knowing that they have complete visibility of all their support incidents. With Oxygen Help Desk organisations are able to utilize SLAs (Service Level Agreements) to prioritize and manage multiple tasks with in built email management and remote support capabilities. Learn More

Starting At
$38.02
/mo
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Samanage

IT Service Desk and Asset Management born and raised in the Cloud

Samanage is a cloud-based IT service desk and asset management platform that reduces your workload and helps you deliver fast, quality service. Learn More

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osTicket

Support Ticket System

osTicket offers a free open source ticket management and customer support solution for companies of all sizes, particularly small and medium businesses. The software can be used to collect tickets and assign custom fields to each ticket, creating a list of data associated with each ticket that can be shared on the knowledgebase for clients. You can create auto-response templates for incoming email tickets and rich text HTML allows you to add your logo, images and videos to tickets. The ticket filter tool provided by osTicket allows you to define routing rules for tickets so that tickets are sent to the correct person or department. Tickets can also be reassigned if they have not been received by the right person, and notes of all actions are logged in the ticket thread. You can also define automatic actions for each ticket, such a canned response. The ticketing software helps further streamline operations by avoiding agent collision using the ticket locking tool. Further features include an auto-responder, customer portal and dashboard reports. Learn More

Free
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happyfox Free Trial

Helpdesk, customer support software

HappyFox is ridiculously easy, powerfully simple customer support and ticket management software. HappyFox integrates with your email accounts & website to ensure that all support requests get collated. Organize better, assign the right email to the right person, respond faster and track everything. HappyFox is also light on your wallet with affordable monthly plans. Learn More

Starting At
$0.00
/mo
View Profile
HelpOnClick Live Chat Free Trial

Chat with your website visitors, increase sales

Set up live chat on your website in just 5 minutes. Talk to your website visitors from your PC, tablet or mobile phone. Increase sales and improve customer service. Learn More

Starting At
$0.00
/mo
View Profile
TeamSupport Free Trial

B2B Customer Support Software

TeamSupport was developed for B2B software and technology companies with support and product teams. Any company that wants to better understand its customers and enhance internal collaboration can utilize TeamSupport's web-based platform, regardless of the size of the organization or the number of employees. Learn More

Starting At
$0.00
/mo
View Profile
SupportBee

Help Desk Software

SupportBee is software that helps teams collaborate and handle customer support emails. Learn More

Starting At
$29.00
/mo
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AppHelp Microsoft 365 Migration

Migrate your email to Microsoft 365

AppHelp email migration services take all the complexities out of moving to Microsoft 365. From setting up tenants, migrating domains, to moving mail from your source email environment - AppHelp handles it all! Every migration is followed by a remote tutorial and reference material that can be shared with other users.*The set-up fee includes migration for 4 mailboxes. Learn More

Starting At
$256.00
View Profile
AppHelp Microsoft 365 Install & Setup

Install your desktop apps and get to know the Microsoft 365 portal

Just starting out with Microsoft 365? Get expert assistance to setup and use your new productivity suite. In an onboarding session geared towards end users, your team will get everything they need to start working in the cloud, including installation of their Microsoft 365 desktop applications, a walkthrough of the Microsoft 365 user portal and material that can be saved for future reference! Learn More

Starting At
$36.00
View Profile
AppHelp Microsoft 365 Support

Your go-to for Microsoft 365 support

Get 24/7 access to the technical support you need to successfully use and manage Microsoft 365. With easy and affordable access to Microsoft 365 experts, Admins and End Users will be equipped to deal with any issues that might arise with your new productivity suite Learn More

Starting At
$3.00
/mo
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SkyKick Migration Suites for Office 365

Automated Office 365 migrations

Automation for predictable, seamless and stress-free Office 365 migrations. Learn More

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