With kayako, your team will fly through more support tickets in less time, so they can focus on what matters: delivering that personal touch.

People use Help Desk software like Oxygen to give them peace of mind knowing that they have complete visibility of all their support incidents. With Oxygen Help Desk organisations are able to utilize SLAs (Service Level Agreements) to prioritize and manage multiple tasks with in built email management and remote support capabilities.

Samanage is a cloud-based IT service desk and asset management platform that reduces your workload and helps you deliver fast, quality service.

osTicket offers a free open source ticket management and customer support solution for companies of all sizes, particularly small and medium businesses. The software can be used to collect tickets and assign custom fields to each ticket, creating a list of data associated with each ticket that can be shared on the knowledgebase for clients. You can create auto-response templates for incoming email tickets and rich text HTML allows you to add your logo, images and videos to tickets. The ticket filter tool provided by osTicket allows you to define routing rules for tickets so that tickets are sent to the correct person or department. Tickets can also be reassigned if they have not been received by the right person, and notes of all actions are logged in the ticket thread. You can also define automatic actions for each ticket, such a canned response. The ticketing software helps further streamline operations by avoiding agent collision using the ticket locking tool. Further features include an auto-responder, customer portal and dashboard reports.

HappyFox is ridiculously easy, powerfully simple customer support and ticket management software. HappyFox integrates with your email accounts & website to ensure that all support requests get collated. Organize better, assign the right email to the right person, respond faster and track everything. HappyFox is also light on your wallet with affordable monthly plans.

Set up live chat on your website in just 5 minutes. Talk to your website visitors from your PC, tablet or mobile phone. Increase sales and improve customer service.

TeamSupport was developed for B2B software and technology companies with support and product teams. Any company that wants to better understand its customers and enhance internal collaboration can utilize TeamSupport's web-based platform, regardless of the size of the organization or the number of employees.

SupportBee is software that helps teams collaborate and handle customer support emails.

Automation for predictable, seamless and stress-free Office 365 migrations.

ServiceTonic has become a real alternative to large corporate Help Desk and Service Automation solutions, providing the majority of their features for a fraction of their price.

PureShare performance metrics software provides anytime access to business metrics, call center metrics, reporting metrics and performance measurement. It can be used on a daily basis without the need for manually assembling and analyzing reports and spreadsheets.

Automation for predictable, seamless and stress-free Office 365 migrations