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Showing 13 results for "IT Service Management"

With kayako, your team will fly through more support tickets in less time, so they can focus on what matters: delivering that personal touch.

Free Trial

Starting At $0.00 /mo

People use Help Desk software like Oxygen to give them peace of mind knowing that they have complete visibility of all their support incidents. With Oxygen Help Desk organisations are able to utilize SLAs (Service Level Agreements) to prioritize and manage multiple tasks with in built email management and remote support capabilities.

Starting At $38.02 /mo

Samanage is a cloud-based IT service desk and asset management platform that reduces your workload and helps you deliver fast, quality service.

osTicket offers a free open source ticket management and customer support solution for companies of all sizes, particularly small and medium businesses. The software can be used to collect tickets and assign custom fields to each ticket, creating a list of data associated with each ticket that can be shared on the knowledgebase for clients. You can create auto-response templates for incoming email tickets and rich text HTML allows you to add your logo, images and videos to tickets. The ticket filter tool provided by osTicket allows you to define routing rules for tickets so that tickets are sent to the correct person or department. Tickets can also be reassigned if they have not been received by the right person, and notes of all actions are logged in the ticket thread. You can also define automatic actions for each ticket, such a canned response. The ticketing software helps further streamline operations by avoiding agent collision using the ticket locking tool. Further features include an auto-responder, customer portal and dashboard reports.

Free

HappyFox is ridiculously easy, powerfully simple customer support and ticket management software. HappyFox integrates with your email accounts & website to ensure that all support requests get collated. Organize better, assign the right email to the right person, respond faster and track everything. HappyFox is also light on your wallet with affordable monthly plans.

Free Trial

Starting At $0.00 /mo

Set up live chat on your website in just 5 minutes. Talk to your website visitors from your PC, tablet or mobile phone. Increase sales and improve customer service.

Free Trial

Starting At $0.00 /mo

TeamSupport was developed for B2B software and technology companies with support and product teams. Any company that wants to better understand its customers and enhance internal collaboration can utilize TeamSupport's web-based platform, regardless of the size of the organization or the number of employees.

Free Trial

Starting At $0.00 /mo

SupportBee is software that helps teams collaborate and handle customer support emails.

Starting At $29.00 /mo

Backup your Exchange, SharePoint and OneDrive for Business data up to 6x daily.

Starting At $0.00 /mo

CORE APP

Automation for predictable, seamless and stress-free Office 365 migrations.

Starting At $0.00 /yr

ServiceTonic has become a real alternative to large corporate Help Desk and Service Automation solutions, providing the majority of their features for a fraction of their price.

PureShare performance metrics software provides anytime access to business metrics, call center metrics, reporting metrics and performance measurement. It can be used on a daily basis without the need for manually assembling and analyzing reports and spreadsheets.

kayako Free Trial

Help Desk Software Customer Service Software Live Chat Software

With kayako, your team will fly through more support tickets in less time, so they can focus on what matters: delivering that personal touch. Learn More

Starting At
$0.00
/mo
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Oxygen Help Desk

Help Desk Software

People use Help Desk software like Oxygen to give them peace of mind knowing that they have complete visibility of all their support incidents. With Oxygen Help Desk organisations are able to utilize SLAs (Service Level Agreements) to prioritize and manage multiple tasks with in built email management and remote support capabilities. Learn More

Starting At
$38.02
/mo
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Samanage

IT Service Desk and Asset Management born and raised in the Cloud

Samanage is a cloud-based IT service desk and asset management platform that reduces your workload and helps you deliver fast, quality service. Learn More

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osTicket

Support Ticket System

osTicket offers a free open source ticket management and customer support solution for companies of all sizes, particularly small and medium businesses. The software can be used to collect tickets and assign custom fields to each ticket, creating a list of data associated with each ticket that can be shared on the knowledgebase for clients. You can create auto-response templates for incoming email tickets and rich text HTML allows you to add your logo, images and videos to tickets. The ticket filter tool provided by osTicket allows you to define routing rules for tickets so that tickets are sent to the correct person or department. Tickets can also be reassigned if they have not been received by the right person, and notes of all actions are logged in the ticket thread. You can also define automatic actions for each ticket, such a canned response. The ticketing software helps further streamline operations by avoiding agent collision using the ticket locking tool. Further features include an auto-responder, customer portal and dashboard reports. Learn More

Free
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happyfox Free Trial

Helpdesk, customer support software

HappyFox is ridiculously easy, powerfully simple customer support and ticket management software. HappyFox integrates with your email accounts & website to ensure that all support requests get collated. Organize better, assign the right email to the right person, respond faster and track everything. HappyFox is also light on your wallet with affordable monthly plans. Learn More

Starting At
$0.00
/mo
View Profile
HelpOnClick Live Chat Free Trial

Chat with your website visitors, increase sales

Set up live chat on your website in just 5 minutes. Talk to your website visitors from your PC, tablet or mobile phone. Increase sales and improve customer service. Learn More

Starting At
$0.00
/mo
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TeamSupport Free Trial

B2B Customer Support Software

TeamSupport was developed for B2B software and technology companies with support and product teams. Any company that wants to better understand its customers and enhance internal collaboration can utilize TeamSupport's web-based platform, regardless of the size of the organization or the number of employees. Learn More

Starting At
$0.00
/mo
View Profile
SupportBee

Help Desk Software

SupportBee is software that helps teams collaborate and handle customer support emails. Learn More

Starting At
$29.00
/mo
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Office 365 Backup by SkyKick

Unlimited cloud backup

Backup your Exchange, SharePoint and OneDrive for Business data up to 6x daily. Learn More

Starting At
$0.00
/mo
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Office 365 Migration by SkyKick

Automated Office 365 migrations

Automation for predictable, seamless and stress-free Office 365 migrations. Learn More

Starting At
$0.00
/yr
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ServiceTonic

Help Desk and Service Desk Software

ServiceTonic has become a real alternative to large corporate Help Desk and Service Automation solutions, providing the majority of their features for a fraction of their price. Learn More

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PureShare

IT and Call Center Metrics Dashboard Software for Business Performance

PureShare performance metrics software provides anytime access to business metrics, call center metrics, reporting metrics and performance measurement. It can be used on a daily basis without the need for manually assembling and analyzing reports and spreadsheets. Learn More

View Profile